To solve this error with step 2, you must first create a Sign Up account. Then, Sign in with Cisco Packet Tracer. We solve by using Block Antivirus programs, Windows Defender, or the Firewall. The “Login failed: Cisco Packet Tracer is shutting down” error is a common issue. Users face this problem when attempting to access the tool.
This error often arises due to incorrect credentials, connectivity issues, or outdated software. To resolve this, the first step is to ensure you have a valid Cisco Networking Academy account. Without a proper login, Packet Tracer will not grant access, even in offline mode. Learn more…
Table of Contents
Step 2: Create, Sign In Cisco Academy Account
To address this error, signing up and signing in with your Cisco Networking Academy account is crucial. Follow these steps to ensure a successful login:
- Sign Up for an Account
- Visit Cisco NetAcad.
- Click Sign Up and complete the registration process. Make sure to verify your email address.
- Sign In
- Open Cisco Packet Tracer.
- Use your newly created account credentials to log in. Ensure that you enter the correct username and password.
Create and sign in with a valid account. This will eliminate one of the primary causes of this error. You will also gain access to all the features Packet Tracer offers.

This is the error message that we got from Cisco Packet Tracer. When we click on the Icon Cisco Packet Tracer that we have installed.

To solve this problem, open your Cisco Packet Tracer again. Click on Cisco Networking Academy to create an account with Cisco.

Click on Log in to create an account. It will open a form for registration with the Cisco Network Academy. After signing up, log in to it with your Email and Password.

Then you will follow the steps below. You have to block the Antivirus on your Windows Defender and Firewall. You might still encounter the “Login failed: Cisco Packet Tracer is shutting down” error. This can happen even after verifying your account and credentials.
Block Firewall on Windows
This issue could be caused by your system’s security settings. Antivirus programs, Windows Defender, or the Firewall can sometimes block Packet Tracer from accessing the internet or Cisco’s servers. To fix this, you need to temporarily disable your antivirus. Alternatively, configure your Windows Defender and Firewall to allow Packet Tracer to connect.

Then, follow the steps below to resolve the issue. You’ll need to block the Antivirus on your system and adjust the Windows Defender and Firewall settings.

Create rule: From Advanced settings, go to Outbound Rules, then New Rule

After clicking on New Rule => Program, click on Next

Here, you need to browse to your Cisco Packet Tracer program that you have downloaded on your computer

Click on the Cisco Packet Tracer program and click on Open

Then, it will go to this step. Click on Block the connection, then click on Next

And it will go to this step. Text all options as below and click on Next

When you get to here step, you can rename it as you want. Then click on Finish

Now you have done, creating the Firewall rules. So you can open your Cisco Packet Tracer again, whether it error or not.

You are now blocked on the Firewall in Advanced. Then, try to open your Cisco Packet Tracer Icon on your Desktop. Learn more…
If there is still an error, please try these steps to solve the Login failed issue. You cannot open the Cisco Packet Tracer. Cisco Packet Tracer is shutting down. Step 1. If the issue persists, then proceed to Step 3.
Blocking or customizing firewall rules in advanced settings gives users greater control over their system’s security and network traffic. By carefully managing inbound and outbound connections, you can prevent unauthorized access. You can also protect sensitive data. Additionally, you allow only trusted applications to communicate.
However, firewall adjustments should always be done with caution, as improper configurations may expose your system to risks. With the right balance, using advanced firewall options ensures both stronger protection and smoother network performance.
About Firewall with Advanced Security
The Windows Defender Firewall with Advanced Security (WFAS) is a stateful, host-based firewall. It has been included in Windows since Windows Vista and Server 2008. It evolved significantly from the basic firewall in Windows XP. The new version offers granular, bidirectional filtering. It features deep integration with the Windows operating system.
Unlike simple consumer firewalls, WFAS is a powerful tool suitable for both individual users and enterprise environments. It provides control over inbound and outbound traffic based on a wide array of conditions.
Key Advanced Features
What makes it “advanced” is its ability to create finely tuned rules. These rules go far beyond just allowing or blocking an application’s connection.
1. Granular Rule Configuration
You can create rules based on much more than just the application name or port.
- Direction: Control Inbound and Outbound traffic separately.
- Protocols and Port Numbers: Define rules for specific protocols (TCP, UDP, ICMP, etc.) and port numbers.
- Scope: Limit rules to specific IP addresses or subnets. For example, you can create a rule that only allows Remote Desktop connections from your local network (e.g.,
192.168.1.0/24
) and blocks attempts from the public internet. - Programs and Services: Create rules tied to the full path of an executable file. You can also create rules for a specific Windows service.
- Users and Interfaces: Apply rules only if a specific user is logged on or only for specific network interface types (e.g., Wi-Fi, Ethernet, Remote Access).
2. Firewall Profiles
WFAS uses different network profiles to apply the correct set of rules automatically based on your network location. This is crucial for security.
- Domain Profile: Applied when the computer is connected to a network and can authenticate to a domain controller. Typically has the most lenient rules as the corporate network is considered trusted.
- Private Profile: Applied when connected to a private network (e.g., home or office network). Trusted but not domain-joined. Rules are more restrictive than Domain but less than Public.
- Public Profile: The most restrictive profile. Used when connected to public networks (e.g., coffee shops, airports). It blocks all unsolicited inbound traffic by default, making your computer undiscoverable on the network.
3. Integration with IPsec
This is one of the most powerful enterprise features. WFAS is fully integrated with Internet Protocol security (IPsec), allowing you to create connection security rules.
- Authentication: You can ensure that communication between two computers is verified. Use methods like Kerberos (for domains), certificates, or a pre-shared key.
- Encryption: You can force all traffic between two hosts to be encrypted, ensuring data confidentiality.
- Server and Domain Isolation: Enterprises can use this to create logical networks. Only computers that can authenticate and meet certain health criteria are allowed to communicate. This isolates them from unauthorized devices.
4. Monitoring and Logging
WFAS provides a comprehensive monitoring interface and detailed logging for troubleshooting.
- Real-time Monitoring: View all active firewall rules, connection security rules, and security associations in real-time.
- Logging: You can enable logging for dropped packets and successful connections. The log file (usually
pfirewall.log
) is invaluable for diagnosing why a legitimate connection is being blocked or for investigating suspicious activity.
How Access Use Advanced Interface
- Open Windows Defender Firewall with Advanced Security:
- Press
Win + R
, typewf.msc
, and press Enter. This is the dedicated management console. - Or, go to Control Panel > Windows Defender Firewall > Advanced settings on the left sidebar.
- Press
- The Main Sections:
- Inbound Rules: Rules for traffic originating from outside the computer destined for a service on the computer.
- Outbound Rules: Rules for traffic originating from the computer destined for an external resource.
- Connection Security Rules: Rules for IPsec requirements (authentication and encryption).
- Monitoring: View active rules and security associations.
- Creating a Custom Rule:
- Right-click “Inbound Rules” or “Outbound Rules” and select “New Rule…”
- The wizard will guide you through the process, allowing you to specify the rule type (Program, Port, Predefined, Custom), action (Allow, Block, Allow if secure), and the advanced conditions (Profiles, Scope, etc.) mentioned above.
Practical Use Cases for Advanced Rules
- Blocking a Program from Phoning Home: Create an outbound rule to block a specific executable from accessing the internet.
- Securing a Web Server: Create an inbound rule that only allows TCP ports 80 (HTTP) and 443 (HTTPS). Ensure it explicitly blocks all other unsolicited inbound traffic.
- Allowing Remote Desktop Only from a Specific IP: Create an inbound rule for the “Remote Desktop” predefined rule. Change its scope to only allow connections from your office IP address.
- Creating a Secure File Transfer Channel: Use a Connection Security Rule. This rule will require encryption for all traffic between your computer and a specific file server.
Conclusion
The Windows Defender Firewall with Advanced Security is a highly capable and often underutilized security tool. It has a steeper learning curve than basic firewalls. However, its power lies in its granularity, deep Windows integration, and powerful IPsec features.
- For home users, it provides robust protection out of the box. Its advanced interface allows for powerful customization for privacy and security.
- For IT professionals and system administrators, WFAS is an essential tool. It enforces security policy and implements server isolation. It also secures communications on a network, all without the need for additional third-party software.
Understanding and leveraging its advanced capabilities can significantly enhance the security posture of any Windows machine.
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