Tag: Ruijie Switch

How to Log In to a Ruijie Switch
Logging into a Ruijie switch is the first step in configuring and managing your network infrastructure. In particular, when you log in for the first time, access the switch through the intuitive web interface (GUI). It is also accessible for ongoing maintenance. You can also use the command-line interface (CLI) via console or SSH. This guide outlines the different methods you need to log in to a Ruijie switch quickly and securely.

Option 1: Login via Web GUI (Browser)

To manage a Ruijie switch, you need to first log in. You can use either the Web interface (GUI) or the Command-Line Interface (CLI). The method you choose depends on the model and your network environment. This guide covers both approaches for initial setup and ongoing administration.

Step-by-Step:
1. Connect to the Switch:
  - Plug a laptop or PC into any Ethernet port on the switch.
  - Set your PC’s IP to be on the same subnet as the switch’s default IP (usually. 192.168.1.254).
2. Access the Web GUI:
  - Open a browser and enter:
    http://192.168.1.254
  - Press Enter.
3. Log In:
  - Default username: admin
  - Default password: admin Or sometimes blank (depends on the model and firmware).
  - After logging in, be sure to change the password immediately for security.
4. Start Configuration:
  - You’ll be taken to the dashboard, where you can manage VLANs, IPs, cloud settings, etc.
🔒 Tip: If the web interface doesn’t open, try checking:
- PC IP settings.
- Cable connection.
- Switch port status.
- Use ping 192.168.1.254 to confirm connectivity.
Option 2: Login via CLI (SSH)

Method A: Use Console Cable

For the (First-Time Setup or Offline Device)
1. Connect Console Cable:
  - Use a console cable (RJ45-to-USB or DB9) to connect the switch’s console port to your PC.
2. Open Terminal Software:
  - Use PuTTY, Tera Term, or SecureCRT.
  - Set serial connection settings:
    
    Baud rate: 9600
    
    Data bits: 8
    
    Stop bits: 1
    
    Parity: None
    
    Flow control: None
3. Log In:
  - You’ll see a login prompt: Username: admin Password: admin
Method B: SSH (Over Network)
1. Make sure the switch has an IP address on a reachable network.
2. Use SSH Client (like PuTTY or Terminal):
```
ssh admin@192.168.1.254
```
1. Enter Password:
  The default password is admin, unless changed.
What to Do After Login
- After you log in to the Ruijie switch, change the default credentials: username admin password YOUR_NEW_PASSWORD
- Configure hostname, VLANs, IP interfaces, cloud access, etc.
- Save configuration: write
✅ Conclusion

Logging into a Ruijie switch is straightforward. You can log in to a Ruijie switch using the web GUI. This method is easy to use. Alternatively, initiate a login via CLI for advanced configuration. For initial setup, start with the console or direct connection. Once configured, SSH or cloud access makes ongoing management more convenient.

Accessing your Ruijie switch via the web GUI or CLI gives you full control over network configurations. It also allows for firmware updates, VLAN management, and cloud integration. By following the proper login steps, you ensure a smooth setup and secure management process. Once logged in, remember to update default credentials and save your configuration changes to maintain network security and stability.
July 14, 2025
How to Resolve Ruijie Switch Cannot Add to Ruijie Cloud
Ruijie Cloud provides centralized network management for switches, access points, and routers. Occasionally, when users try to add a Ruijie Switch to Ruijie Cloud, it remains in a “Waiting” state. Alternatively, it may show as “Not Online”. This issue usually stems from connectivity, configuration, or registration problems. Please follow the steps below to help you fix the problem efficiently. This error occurs because it cannot get the IP Address, MAC, and Model on the Ruijie Cloud. And it is also not online.

Step-by-Step Troubleshooting Guide

1. Check Internet Connectivity
- Ensure the switch is physically connected to a network with internet access.
- Ping an external address (e.g., 8.8.8.8) from the switch or connected PC to confirm outbound connectivity.
2. Verify DNS Settings
- Incorrect DNS can prevent the switch from reaching Ruijie Cloud servers.
- Configure a public DNS like 8.8.8.8 or 1.1.1.1 on the switch via CLI or web GUI.
3. Confirm Switch Time and Date
- An incorrect system time can cause certificate and registration issues.
- Set the correct time manually or use an NTP server.
```
# CLI example:
clock set 2025-07-14 10:30:00
```
4. Enable Cloud Management on Switch
- Use CLI or the switch’s web interface to ensure cloud management is turned on.
```
cloud enable
cloud active-code [your activation code]
```
- You can find the activation code in Ruijie Cloud under Device > Add Device.
5. Check for Duplicate Registrations
- Make sure the switch is not already registered to another Ruijie Cloud account.
- If previously registered, unbind it from the old account before re-adding.
6. Verify Firmware Version
- Outdated firmware may cause connectivity or compatibility issues.
- Update the switch to the latest supported firmware version from Ruijie’s official website.
If you want to upgrade Ruijie Switch firmware, you can follow the instructions below

How to Update Ruijie Switch Firmware

Firmware updates enhance the performance, stability, and security of your Ruijie switch. Keeping your switch up-to-date ensures compatibility with Ruijie Cloud and access to the latest features. Below are the step-by-step methods to update the firmware on a Ruijie switch using different tools.

Method 1: Update via Ruijie Cloud

Step-by-Step:
1. Log in to Ruijie Cloud.
2. Go to Device Management > Switches.
3. Select the switch you want to update.
4. Click Upgrade Firmware or go to the Tools section.
5. Ruijie Cloud will show the available firmware version.
6. Click Upgrade and confirm.
🔄 The switch will reboot during the update. Perform this during a maintenance window.

Method 2: Update via Web GUI

Step-by-Step:
1. Access the switch via its IP address in your browser (e.g., http://192.168.1.1).
2. Log in with admin credentials.
3. Go to System > Firmware Upgrade or Maintenance > Upgrade.
4. Click Browse, then select the firmware .bin file you downloaded from Ruijie’s official site.
5. Click Upload and Upgrade.
6. Wait for the switch to reboot.
To update the Ruijie Switch firmware, I will provide you with the easy steps in the screenshot below.
1. Log in to switch via its IP address in your browser (e.g., http://192.168.1.1). To check the Ruijie Switch IP Address, you can connect your switch to Mikrotik. And check the IP address on Mikrotik. To make it easier for you to know the MAC Address of that switch. And search on Mikrotik with the MAC Address to check the IP address => IP => DHCP Server => Leases.
2. Now, maybe you get the switch IP address, Ex, 192.168.1.1. Connect the switch to your computer, or if your laptop connects to Wi-Fi, to that network. Go to the browser and enter the IP address and keyboard enter. Default user and password: admin. Now, you can log in and switch. Youou can click on Delete Backup.

3. Then, select that switch if you see more switches, and click on Manage

From Home, go to System => Upgrade to browse to upload the update firmware zip file. If you have not yet downloaded it, you should go download the latest firmware version first. To download, you should follow up with your Ruijie switch model.

Click Browse to upload the firmware file zip

Select the file and => Open

Then click on Upload

Then, it takes a few minutes to upgrade

After it finishes upgrading, you log in to the Ruijie cloud controller to add this switch again. Note: Before upgrading the Ruijie switch, you should delete it from the Ruijie cloud. This is necessary when you have been added before.

Now, I have been logged in to Ruijie cloud to add this switch again.

Right now, adding the Ruijie switch to the Ruijie cloud is a success.

Method 3: Update via CLI (Advanced Users)

Step-by-Step:
1. Download the correct firmware from the Ruijie Support Site.
2. Set up a TFTP or FTP server on your local PC.
3. Connect to the switch via SSH or console.
4. Upload the firmware using this command:
```
copy tftp://<your-PC-IP>/firmware-name.bin flash:
```
1. Set the new firmware as the startup image:
```
boot system flash:firmware-name.bin
```
1. Save and reboot:
```
write
reload
```
⚠️ Make sure the switch does not lose power during the upgrade.

Important Notes:
- Always back up your configuration before upgrading.
- Ensure the firmware file matches your switch model.
- If unsure, contact Ruijie support or check the switch’s datasheet on the Ruijie website.
Updating your Ruijie switch firmware is essential for optimal performance and compatibility. Whether you’re managing the switch through Ruijie Cloud, web GUI, or CLI, always follow the official upgrade steps. This careful approach helps avoid downtime or configuration loss. If needed, Ruijie support can assist with model-specific updates or troubleshooting.

7. Allow Necessary Ports

Ensure the following ports are not blocked by any firewall:
- TCP: 80, 443, 10013, 52013
- UDP: 123 (NTP), 53 (DNS)
8. Restart the Switch
- After making changes, reboot the switch to apply configurations and attempt a fresh connection to Ruijie Cloud.
Conclusion

If your Ruijie Switch remains in the “Waiting” state, there are typically internet, DNS, or registration issues. If it shows as “Not Online”, there are similar problems likely with the internet, DNS, or registration. By following the steps above, you can systematically eliminate potential causes and restore a successful connection to Ruijie Cloud. If the issue persists even after these steps, consider contacting Ruijie technical support. They can provide deeper diagnostics. They can also assist with device unbinding.
July 14, 2025
How to configure Ruijie Cloud to control Ruijie AP wifi and Switch
Configuring Ruijie Cloud to manage your network devices—specifically switches and access points—provides centralized control, streamlined configuration, and real-time monitoring. In your setup, you’ll assign 3 APs to Switch‑01 and another 3 to Switch‑02, each managed via Ruijie Cloud.

🔧 Configuration Steps

This guide covers account setup, device onboarding, grouping, VLAN/SSID mapping, and policy enforcement for efficient WLAN/switch coordination.

1. Set Up Ruijie Cloud Account & Project
1. Go to cloud‑as.ruijienetworks.com, create an account & log in.
2. Under Configuration, click Add Project, enter your network/site name and timezone to begin configuring Ruijie Cloud.
3. Choose scenario type (e.g., Campus/Wi‑Fi + Switch), then save.
4. Configuration Wi-Fi SSID and Password
Now, please follow the screenshot below clearly to follow up with us. When you created an account with Ruijie Cloud. Log in, and go to the Project, click on Add.

After clicking on Next, you need to select which types of devices you want to add to monitoring. Type in the text box and click on Next.

Then, it will pop up a new tab to assign the WiFi name SSID, and Password. Enter your WiFi name and password by selecting strong encryption, enter the password, and click on OK.

Below is the WiFi that you just created. When you add any Ruijie AP WiFi to this cloud, you can use this SSID and password.

2. Add Gateway/Switches
1. Connect each switch to the internet-connected gateway (EG or equivalent).
2. Access each switch through local CLI/web interface to configure: Switch(config)# cwmp Switch(config-cwmp)# acs url http://devicereg.ruijienetworks.com/service/tr069servlet
3. In Ruijie Cloud, open the project. Then, go to Add Device → Switch. Input the serial number. Wait 3–5 minutes for the switch to show online.
Note: I show only how to add a Switch to the cloud by going to Devices => Switch => Add

Then enter the Serial Number of your Ruijie Switch at 1 SN: (…) and Alias: Switch-01 (name of your switch). Then click on Finish. Your switch is added to Ruijie Cloud. If your network line connects well, it will be online in a few minutes. To get the SN of your Ruijie Switch, you can check on the device next to the QR code.

3. Add Access Points
1. Connect each AP via PoE to its assigned switch (3 on Switch‑01, 3 on Switch‑02).
2. Ruijie APs auto-provision through CWMP once online.
3. In the project, click Add Device → AP. Then, scan the QR code or enter the SN manually. These steps configure Ruijie Cloud settings.
4. Confirm all devices are Online & Synced.
Connect each AP via PoE to its assigned switch (Note: your switch also has PoE support)

Then log in to your Ruijie cloud and follow the steps. In the project, click Add Device → AP. Next, scan the QR code. Alternatively, you can enter the SN manually to configure Ruijie Cloud settings.

After clicking on Add, a tab will pop up. You need to enter the SN of the AP. Then, enter the Name of your AP location. Finally, click on Finish.

Below are the APs that I have added to the Ruijie Cloud controller. It is done.

4. Organize Groups & Assign APs
1. Navigate to Configuration → Groups.
2. Create two AP groups: Group A (for Switch‑01) and Group B (for Switch‑02).
3. Drag each AP into the appropriate group. You can add sub‑groups if needed while configuring Ruijie Cloud.
5. Configure VLANs and SSIDs
1. Under each group: Go to Wireless → Basic.
2. Add SSIDs (e.g., Corp_AP1) and assign VLAN IDs according to the backend network.
3. Ensure uplink interfaces on switches are set to trunk with VLANs used by APs (e.g., VLAN 10 for Group‑A, VLAN 20 for Group‑B) as you configure Ruijie Cloud.
6. Switch Port & VLAN Configuration
1. On each switch in Cloud: set access ports (for APs) to the untagged VLAN of its group.
2. Configure the uplink port as a trunk carrying all VLANs (1, 10, 20…).
7. Apply & Verify
1. Save and push the configuration.
2. In Cloud → Dashboard, check device statuses.
3. Test client devices: Should connect to the correct SSID and receive IP from the proper VLAN.
4. Troubleshoot using switch/AP logs, ping cloud, and verify CWMP connectivity while configuring Ruijie Cloud network solutions.
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✅ Conclusion

By configuring Ruijie Cloud, you’ve established centralized control over your switches and APs. This enables scalable group management. It also allows VLAN-based SSID deployment and secure device monitoring. This setup offers effortless policy propagation and visibility—whether troubleshooting firmware, VLAN mismatches, or client connectivity. If your plan grows, simply add new switches or AP groups in Cloud. Let me know if you’d like assistance with VLAN planning or Wi‑Fi tuning!
July 10, 2025